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Pack & register
Bring your parcel to an R2R service point at the rank. Provide sender and recipient details — name, ID and cell number. Declare the contents, pay the delivery fee, and receive your unique tracking number.
Rank-to-rank parcel delivery · South Africa
South Africa's first rank-to-rank parcel delivery service — powered by the minibus taxi network. Drop it at the rank. Your driver is already going there.
01How it works
No couriers. No depots. No waiting. The taxi is already going there — your parcel rides along.
Bring your parcel to an R2R service point at the rank. Provide sender and recipient details — name, ID and cell number. Declare the contents, pay the delivery fee, and receive your unique tracking number.
The rank agent checks the parcel, seals it with an official R2R label, and hands it to an approved driver on the correct route. The driver signs for every parcel before departure. Nothing leaves without a record.
The destination rank confirms arrival and notifies the recipient by SMS. Collection requires valid ID and the OTP sent to the recipient's phone. Every collection is signed and recorded.
02Every parcel, tracked
Real-time status at every handover point — from the moment you drop it off to the moment it's collected. No surprises.
03Pilot routes
Frequent departures, clear rank-to-rank relationships, and approved drivers — the four pilot corridors where R2R launches first.
04Service points
Three desks. One system. Every rank in the network can send, dispatch and receive parcels using the same process.
The first point of contact. Customers drop parcels here and the sending rank agent captures all details, seals, and labels the parcel for dispatch.
The handover point between rank and road. The dispatch supervisor matches parcels to approved taxis and records every departure before the taxi leaves.
The final handover. Receiving rank staff verify identity, confirm the OTP, and release the parcel only to the authorised recipient.
06Policy foundation
The National Taxi Lekgotla 2020 — convened by industry leadership and the Department of Transport — identified revenue diversification and formal value-chain ownership as the industry's most urgent priorities. R2R delivers on both.
On fare-only revenue limits"The current business model of the taxi industry is fare revenue based with little or no diversification. It would be worthwhile for the industry to diversify its business and augment its revenue through alternate business opportunities." — Empowerment Model, National Taxi Lekgotla, Sept 2020
On the scale of the industry"South Africa's taxi industry is estimated to generate in excess of R50 billion per annum. However, the industry itself remains a consumer rather than owner of its value chain." — Empowerment Model, National Taxi Lekgotla, Sept 2020
On downstream value chains"The taxi industry must evolve from being a consumer to an industry that owns its value chain, both upstream and downstream. Downstream opportunities include maintenance of vehicles, distribution channels, supply of spare parts." — Empowerment Model, National Taxi Lekgotla, Sept 2020
On commuter reach"Today the Taxi Industry is a multi-billion Rand industry that carries over 60% of South Africa's commuters." R2R leverages this existing infrastructure — the same routes, the same vehicles, the same operators — to move parcels between ranks. — Unity & Leadership, National Taxi Lekgotla, Sept 2020
R2R is launching on pilot corridors across Gauteng, North West and Limpopo. We're looking for rank operators, taxi associations and dispatch agents to join the first wave.